In our online store www.milleregali.gr , you will find a wide range of products of the company under the name of Choudalakis Aristides and the distinctive title “MILLE REGALI”, located in Chania, 14 Mousourwn and tel. 2821401015.
Finally, the company reserves the right at any time, without justification and without prior notice of any kind to the user – consumer – member of the website www.milleregali.gr to cancel, suspend or terminate the operation of the website. The unconditional acceptance of the user-consumer-member of the www.milleregali.gr shall in itself imply the navigation on the website.
- What does MilleRegali offer?
The online store www.milleregali.gr offers the opportunity to buy at competitive prices a wide range of jewellery, by showing, promoting and reselling the products of its suppliers. The company selects at its sole discretion the products to be presented to the consumer through www.milleregali.gr as well as to renew and/or withdraw them, at any time, without justification and without prior notice of any kind.
Finally, the pricing policy of the company and the methods of promotion of its sales, through offers and / or discounts, is determined exclusively by the company and may modify them at any time, without prior notice of any kind.
- About orders
Orders are completed with a specific procedure, which is described in detail below, because sometimes, for reasons beyond our control, there is a possibility that a product that appears available on our website may not be available or may not be delivered within the delivery time indicated on www.milleregali.gr .
In order for you to be fully aware of the progress of the order you have placed and protected from any such cases, the completion of your order is implemented through the following steps:
- SENDING A REQUEST FOR AN ORDER
Before placing your first order, we recommend that you register as a user of www.milleregali.gr in order to make it easier and more convenient for our online store.
- Free selection of products and placement in the “shopping cart”,
- start the process of sending an order request, through the steps indicated to you,
- filling in all the details of your order request, which appear on the order form
- an automated message appears at the e-mail address you have provided us with the details of the order request received by our company.
Do not forget that your requests are received by our company subject to the express reservation of a thorough check of the availability of the products included in your order request, since at this stage our company has not yet started processing your request.
Finally, we inform you that our company follows a strict policy of protection of your personal data and only with your express consent are collected and processed in the most secure manner.
- PROCESSING AN ORDER REQUEST
At this stage, our company thoroughly checks the availability of all the products mentioned in your order request. In particular :
– If there is availability of all the products mentioned in your request within the delivery time shown on our online store, we will confirm it by sending an e-mail to the e-mail address you have provided to us, including all the details of this. The dispatch of the products will then be carried out according to the delivery schedule of our partner courier company.
– In the event that any of the items you have ordered is not available and/or that a product may not be available within the delivery time indicated in our online store, then the responsible employee of our company will contact you by telephone in order to agree on any modification or cancellation of your order request. In case of impossibility of telephone communication, you will be sent an e-mail to the e-mail address you have indicated to us, in order for you to contact us.
If for any reason neither of the above two communications is possible for a period of 10 days after sending your order request, then your request is automatically cancelled and you will have to send a new request to us again.
– In any case, after contacting you, a confirmation of your new order will be sent to the email address provided by you, with all the new information included in it. The dispatch of the products will again be carried out according to the delivery schedule of our partner courier company.
- About payment
For the payment of your products that you are interested in buying, you can choose among the ways proposed by our company.
First you decide which payment procedure suits you. Then you select the corresponding payment method in the appropriate section of your order request form and finally you enter your necessary details.
We remind you that our company follows a strict policy of protection of your personal data and all the payment details you send us are collected and processed with full security and diligence and only after your consent provided by sending your order request. With regard to credit card payments, our company in cooperation with our partner financial institutions takes all necessary security measures to ensure maximum protection in your electronic transactions.
- BY CREDIT CARD.
The process is carried out and completed through a banking institution with which we cooperate and which provides all the necessary security guarantees for electronic transactions. Your transactions in our online store are protected by highly reliable online security systems (SSL-128 bit and digital certification by Verisign, Inc.), which guarantee a secure transaction environment to many large companies worldwide.
We draw your attention to the following :
Before confirming your order, your credit card will be pre-authorized with a commitment of the total amount in order to make the corresponding commitment of the product(s) we will send you. This commitment will be valid for a period of 6 days, and if for any reason your order is not completed, it will be automatically cancelled. However, for certain credit cards where it is not technically possible to pre-authorise at this stage, a final charge will be made for the total amount. In the event of a successful pre-approval, the final charge to your card will be made when the goods are dispatched to you.
In case that a problem arises with the pre-approval or the final charging of the total amount, then the responsible employee from our customer service department will contact you and the telephone numbers you have notified us (via your order request), in order to consult with you on this matter.
In case that it is not possible to contact you in this way, an e-mail will be sent to the e-mail address you have provided to us through your order request in order for you to contact us.
Finally, in case that neither of the two communications is not possible for any reason, for a period of 10 days after sending your order request, then your order request will be automatically cancelled and you will have to resend your request to us. In this case, however, our company will send you a message cancelling your order request to the e-mail address you have provided to us.
- Delivery & Shipping Costs
Simultaneously with the confirmation of your order, our company informs you about the delivery time of the products you have chosen, which depends on the area you have chosen to have the products shipped to you.
In the case of payment by credit card, your personal presence is required when you receive your order, showing your credit card and your identity card to the delivery employee.
The order will be sent to you by our company or by a carrier of our absolute choice, during working days and hours (Monday – Friday, 09:00-18:00).
Based on the delivery schedule of our partner courier company, deliveries are carried out as follows:
- within Attica and Crete within 2 working days from the moment your order leaves our physical store,
- in the capital cities within 2 working days from the moment your order leaves our physical store,
- in other areas within 3 working days from the time your order is recorded in our online store, with the exception of hard-to-reach areas where delivery can be made in 4 working days.
Our company is not responsible for any delays due to events beyond its control. Indicatively and not restrictively, our company is not responsible for causes of delayed delivery due to delays at customs, intermediate loading/unloading areas, transport strikes or other types of strikes affecting the delivery of products to our company’s warehouses by our suppliers, etc.
In any case of any delay, our company will make every effort to contact you at the details you have provided, in order to inform you and to agree with you on the new delivery or the delivery of another product.
Although our company takes every possible measure to respond to your need for information in relation to the unavailability of a product, it is possible that there may be an unexpected shortage or unavailability of the product from our suppliers even after your order has been confirmed.
In this case, our company will again make every effort to contact you at the details you have provided in order to inform you of any possible completeness and to arrange with you for a new delivery or the delivery of another product or the cancellation of the order without prejudice to both parties and the interest-free refund of any money you may have paid within a reasonable period of time.
- Right of withdrawal
Within 14 calendar days from the day you received the product, you have the right to return it. The right of withdrawal can be exercised by sending an e-mail to firstname.lastname@example.org and by telephone to 2821401015.
Please note that the exercise of the above right (sending the request and the product) must take place within the above 10 working days at the latest (proof of the date of dispatch: the courier’s stamp or, in any other case, the day of receipt of the product in our warehouses).
In order to exercise the right of withdrawal, the product must not have been used, the labels or markings on the products must not have been removed and the packaging must not have been partially or completely damaged.
Finally, all products must be returned in the perfect condition in which they were received, undamaged, without damage, without any defect (without prejudice to the return of a defective product), complete and in their packaging, accompanied by all the necessary documents.
- Return-Replacement of products
Our company takes all necessary measures to ensure that all products are packed with particular care in order to receive them without damage. It is rare that you will receive a product with a defect. If you receive the product without expressing a specific reservation, it means that you have unconditionally received the product from our company.
You may return the product or the part of the product that is defective or damaged to the carrier who delivered it to you at no cost to you, if at the time of receipt you discover that there is damage and/or a defect in the product.
You can inform us directly by e-mail: email@example.com letting us know if you wish to have a new product sent to you to replace the damaged or defective one or if you wish to cancel the order, in which case we will refund any money you may have paid without interest.
If you choose to have a new product sent to you as a replacement, we will send you an immediate message confirming your new order.
- Cancellation of the order
When and how can you cancel your order?
- Before the shipment/receipt of the product by sending an e-mail to firstname.lastname@example.org
- After receipt of the product you can exercise your right of withdrawal within 10 working days.
- Use – Content – Funtionality of website
Both the company and the consumer are committed to the correct use and operation of the website and in accordance with the principles of good faith and good business practice.
You must also have a version of Internet Explorer above 6 or a version of Mozilla Firefox above 3.5 or another equivalent web browser version installed.
We further recommend that you use the latest versions of the browsers as well as Adobe Flash Player to display additional graphics.
The user – consumer – member of www.milleregali.gr acknowledges and accepts that in order to use some of the services of www.milleregali.gr it may be necessary to download certain upgraded computer programs. The Company reserves the exclusive right, and the consumer unreservedly accepts this, to permanently or temporarily suspend the operation of www.milleregali.gr with or without notice to the users/members and visitors of www.milleregali.gr .
In any case, the user – consumer – visitor – member undertakes the obligation and accepts that they will not use www.milleregali.gr for sending, publishing, e-mailing or otherwise transmitting any content that is illegal, harmful, threatening, offensive, offensive, annoying, slanderous, defamatory, vulgar, obscene, libelous, constitutes a violation of someone else’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be transmitted in accordance with the law or contractual or management relationships (such as inside information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party; contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip the operation of any software or computer hardware; intentionally or unintentionally violates applicable Greek and EU legislation and its provisions; may harass third parties in any way and any User Content is used to collect or store personal data about other users.
The company takes care on a daily basis for the correct and accurate publication of all information regarding the products it promotes and promotes from www.milleregali.gr . However, our company is not responsible for any errors in the operation of the electronic department store, in the information displayed (such as but not limited to the indicated price, availability, photo, type, etc.) that may be due to technological failures and errors, typographical and / or “human” errors and / or incorrect information from suppliers, even if negligently.
Please, in case you find any error before and/or after the completion of your order, please send us a relevant e-mail to email@example.com and/or contact us at tel. 2821401015.